What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity and process your transactions — your name, contact details, and payment method data. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and wallet number to
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match your deposit to your account; we do not store your full mobile banking PIN or password. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual access. Cookies track your session
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state so you stay logged in as you move between the lobby and your account wallet. We do not sell your personal data to third parties. Data is retained for as long as your account is active and for the period required under applicable law in
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your eligible region. If you close your account, we will retain only what we are legally required to keep, and we will delete the rest on request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.